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ProjPilot

Google review requests by text and QR code for local trades

After each job, text the customer a direct Google review link; one flat monthly price for small service businesses.

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The problem

Plumbers, cleaners and other local trades win work through Google reviews but rarely remember to ask for them. Review platforms built for this start at $75-$99 a month or sell through a sales demo. Asking also has to follow the rules: every customer gets the same request, and reviews can't be filtered or bought.

For: Plumbers, electricians and HVAC techs · House cleaners and landscapers · Solo service businesses

Why now

BrightLocal's 2026 survey found 28% of consumers say they will always write a review if asked, up from 16% in 2025. The FTC's rule on fake reviews took effect in October 2024, and Google's policy bars selectively asking happy customers for reviews.

Demand signals

Monthly Google searches in the US, pulled 2026-09-24. These are the words people with this problem actually type.

  • google review link8,100
  • google review qr code2,400
  • how to get more google reviews590
  • ask for google reviews260

What exists already

  • NiceJob ↗Review requests and follow-ups for service businesses; plans start at $75/month.
  • GatherUp ↗Review collection and reputation tools at $99/month for one location.
  • Podium ↗Messaging and reviews platform from $399/month, sold through a sales call.
  • Google Business Profile review link ↗Free link and QR code built into Business Profile; sending and follow-up are manual, and QR codes can only be made on a computer.

MVP scope

  1. Direct Google review link and printable QR code for the business
  2. Send requests by SMS or email after a job, one tap from the phone
  3. Same request for every customer; no filtering of unhappy ones
  4. One reminder after 3 days, then stop
  5. Feed of new reviews with reply reminders
  6. Webhook or Zapier trigger when a job is marked done

How it could make money

  • Flat $19/month including 200 texts
  • Annual plan, $190/year

Suggested stack

  • Next.js
  • Twilio (SMS) + Resend (email)
  • Google Business Profile API
  • Postgres (Neon)

Sources

Comments 0

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