Google review requests by text and QR code for local trades
After each job, text the customer a direct Google review link; one flat monthly price for small service businesses.
- Micro-SaaS
- Marketing & Growth
- Easy build
- 4-6 weekends
- Researched by ProjPilot
The problem
Plumbers, cleaners and other local trades win work through Google reviews but rarely remember to ask for them. Review platforms built for this start at $75-$99 a month or sell through a sales demo. Asking also has to follow the rules: every customer gets the same request, and reviews can't be filtered or bought.
For: Plumbers, electricians and HVAC techs · House cleaners and landscapers · Solo service businesses
Why now
BrightLocal's 2026 survey found 28% of consumers say they will always write a review if asked, up from 16% in 2025. The FTC's rule on fake reviews took effect in October 2024, and Google's policy bars selectively asking happy customers for reviews.
Demand signals
Monthly Google searches in the US, pulled 2026-09-24. These are the words people with this problem actually type.
What exists already
- NiceJob ↗Review requests and follow-ups for service businesses; plans start at $75/month.
- GatherUp ↗Review collection and reputation tools at $99/month for one location.
- Podium ↗Messaging and reviews platform from $399/month, sold through a sales call.
- Google Business Profile review link ↗Free link and QR code built into Business Profile; sending and follow-up are manual, and QR codes can only be made on a computer.
MVP scope
- Direct Google review link and printable QR code for the business
- Send requests by SMS or email after a job, one tap from the phone
- Same request for every customer; no filtering of unhappy ones
- One reminder after 3 days, then stop
- Feed of new reviews with reply reminders
- Webhook or Zapier trigger when a job is marked done
How it could make money
- Flat $19/month including 200 texts
- Annual plan, $190/year
Suggested stack
- Next.js
- Twilio (SMS) + Resend (email)
- Google Business Profile API
- Postgres (Neon)
Sources
- Local Consumer Review Survey 2026 (BrightLocal, Feb 11, 2026) (accessed 2026-09-24)
- The Consumer Reviews and Testimonials Rule: Questions and Answers (FTC) (accessed 2026-09-24)
- Prohibited and restricted content, Maps user-generated content policy (Google) (accessed 2026-09-24)
Comments 0
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